This Privacy Policy describes how Qurani Rental Purifiers (QRP), operating in Anantapur, Andhra Pradesh, collects and handles personal information when you use our website, enquire about rentals, book a plan, or receive installation and maintenance services.
1. Information We Collect
We may collect the following information to provide our rental and service operations:
- Contact details: Name, phone number, email address, and residential address in Anantapur
- Rental information: Selected plan, installation date, deposit amount, monthly rent, and payment history
- Service records: Routine maintenance visits, annual filter changes, and technician notes
- Payment details: Payment method (UPI, Cash, or UPI + Cash), transaction references — we do not store full bank or card credentials
- Website usage: Basic analytics such as pages visited and device type, where applicable
2. How We Use Your Information
We use your information solely to operate our water purifier rental business, including to:
- Process rental bookings and schedule free installation
- Manage monthly billing, payment reminders, and deposit records
- Dispatch technicians for routine and annual maintenance
- Respond to enquiries via phone, WhatsApp, email, or Instagram
- Improve our services and customer support within Anantapur City
- Comply with applicable legal and accounting requirements
3. Information Sharing
We do not sell your personal data. We may share limited information only when necessary:
- With authorised QRP technicians for installation and service visits at your address
- With payment partners when you make UPI or related digital payments
- When required by law, court order, or government authority
4. Data Security
We take reasonable measures to protect customer records, including access controls for our internal systems and secure handling of payment references. No method of transmission over the internet is 100% secure; we encourage customers to share sensitive details only through official QRP channels.
5. Data Retention
We retain rental and service records for as long as your subscription is active and for a reasonable period thereafter for accounting, warranty, and legal purposes. You may request correction of inaccurate contact details at any time.
6. Cookies & Website
Our website may use essential cookies or local storage for basic functionality (such as customer portal login sessions). We do not use invasive tracking for advertising purposes.
7. Your Rights
You may contact us to:
- Request access to or correction of your personal information
- Ask questions about how your data is used for rental and service purposes
- Request deletion of marketing contact preferences (operational records may be retained as required)
8. Children's Privacy
Our services are intended for households and adults booking on behalf of a residence. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions, contact:
- Email: quranirentalpurifiers@gmail.com
- Phone: +91 95810 04630
- Address: Neeruganti Street, Old Town, Anantapur, AP 515001